America's favorite whipping boys: Time Warner, Comcast

Posted Tuesday, May 20th 2014 @ 4pm  by Polly Davis Doig, Newser Staff

(NEWSER) – It turns out that that whole proposed Comcast-Time Warner merger would really just consolidate America's rage at crappy customer service under one behemoth roof: According to the American Customer Satisfaction Index, a survey of 70,000 of your fine countrymen, two industries ruled the gutters: television providers and Internet service providers. And as Quartz notes, two companies ruled the dregs of those much-reviled industries: You guessed it, Comcast and Time Warner.

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